Mattress Warranties


Sometimes even the best quality products can show early signs of wear, tear or manufacturer defects. Along with your BedMart 120-Day comfort exchange period, the majority of products we sell are covered by a manufacturer’s mattress warranty. This mattress warranty comes as a free benefit from the manufacturer with the purchase of your new mattress. To submit a warranty claim please read the information that follows, or choose to purchase our Warranty Assistance Service below.

NOTE: The manufacturer is solely responsible for warranty fulfillment. BedMart’s Warranty Assistance Service can help facilitate this process, but we are ultimately bound to the requirements set forth by the manufacturer. Outlet, Clearance, Floor Models, or anything deemed “As-Is” does NOT have a manufacturer’s warranty.

We do our best to keep the provided warranty information current; however, any outdated information in our warranty section is superseded by the specific manufacturer’s warranty guidelines.

Direct Warranty Service Contact


For warranty claims on Tempur-Pedic®, Kingsdown, or Leggett & Platt contact the vendor directly.

TEMPUR-PEDIC®
800-821-6621
warranty@tempurpedic.com

KINGSDOWN
800-354-5464

LEGGETT & PLATT
800-876-2641

Guide to the Warranty Process


To ensure that your claim is handled quickly and effectively, please follow the steps below.

Step 1: Understand What Is Covered

It is important to understand what is covered under the manufacturer’s warranty. To find out if your issue is covered under the manufacturer’s warranty, please refer to the manufacturer’s warranty card by selecting your manufacturer below.


Step 2: Check for Stains And Your Law Tag!

Mattress stains void your warranty with the manufacturer. Stains and soiling are caused by fluids or liquids which can ruin the structure of the product and make the bed unsanitary. For health & safety reasons, the manufacturer reserves the right to deny any warranty coverage based on stains or soiling.

If you have a stain on your mattress and you purchased a mattress protector from BedMart on the same invoice as your mattress, please refer to the contact below to follow the process to handle the claim through the mattress protector manufacturer directly:

  • GBS Mattress Protectors: 469-574-1159

 

Step 3: FAQs
Review Frequently Asked Questions about manufacturer’s warranty.


Step 4: How To Proceed

Once you have reviewed the warranty policy for the product in question, if you believe that your issue is covered under the manufacturers warranty, please select which option you’d like to use to service your claim.

Find out how to process
your mattress warranty claim
yourself.

Buy BedMart’s Warranty
Assistance Service
for $49.95